Introduction

“GREENING GROUP GLOBAL, S.A” is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us — whether online, through our website, or as part of our business relationships.

Information we collect

We collect Personal Information to manage and maintain relationships with our customers, suppliers, partners, employees, and users of our website, as well as to provide and improve our services.

This may include information related to property owners, service providers, contractors, or business contacts, and may be used for activities such as security management (including access control and video surveillance), marketing, communications, recruitment, or event participation.

We also collect information to manage our digital presence — including registered users, newsletter subscribers, social media followers, and participants in events, training programs, or community activities that we organize.

Categories of Personal Information

We may collect Personal Information in several ways:

1. Information You Provide Directly.

You may share information with us when you:

• • Contact us with a question, requeste or complaint.

• • Complete a form on our website (for example, to subscribe to a newsletter or register for an event).

• • Enable location services on your device.

• • Participate in training programs, activities, or promotional initiatives.

This information may include:

• • Name, address, telephone number, and email address.

• • Information necessary to access or receive services.

• • Details about your property, energy use, or installations.

• • Any information you voluntarily share through surveys, social media, or events.

2. Information Collected Automatically

When you visit our website or use our online services, we automatically collect certain technical information, including:

• • IP address, browser type, operating system, and device identifiers.

• • Pages visited, navigation paths, referring URLs, and session duration.

• • Mobile device information such as device ID and location data (when enabled).

• • Data collected through cookies and similar technologies, which help us improve functionality, customize your experience, and monitor website traffic.

You can manage or disable cookies in your browser settings. For detailed information about our use of cookies and similar technologies, including your choices and how to exercise them, please see our Cookie Policy. We also honor “Do Not Track” browser signals.

3. Information from Company Operations

We may also collect:

• • Video surveillance records for security purposes.

• • Data related to employee, supplier, or customer training activities.

• • Information shared during marketing, communication, or Greensol-managed programs.

Accuracy and Responsibility

You are responsible for ensuring that the Personal Information you provide is accurate, current, and complete. If your information changes, please notify us so we can update our records.

By providing Personal Information, you confirm that you are of legal age and that all details you provide are true and correct.

Links to Other Websites

Our website may include links to third-party websites or platforms not operated by Greensol. We are not responsible for their privacy practices, content, or security measures. We recommend reviewing the privacy policies of those external websites before providing any Personal Information.

How we use your personal information

We collect and use Personal Information for legitimate business purposes, in ways that are consistent with applicable U.S. privacy laws and aligned with international data protection principles.

Our main purposes include:

• • Customer, Supplier, and Business Relationships
    • • Managing and maintaining relationships with customers, suppliers, service providers, partners, and contractors.

    • • Managing information related to property owners, energy installations, and commercial transactions.

    • • Ensuring the safety of our employees, visitors, and facilities through access control and video surveillance systems.

• • Service Delivery and Business Operations
    • • Providing, supporting, and improving our products, services, and digital platforms.

    • • Managing event participants, website users, newsletter subscribers, and social media interactions.

    • • Evaluating and improving our internal processes and service quality.

• • Communication and Support
    • • Responding to inquiries, requests, and complaints.

    • • Sending updates, newsletters, and marketing communications, where permitted by law.

    • • Managing community engagement and outreach activities.

• • Recruitment and Workforce Management
    • • Managing recruitment, hiring, and personnel selection processes.

    • • Administering employee training, professional development, and performance programs.

• • Data Analysis and Improvement
    • • Analyzing usage data to enhance our website performance, services, and customer experience.

    • • Using information collected automatically (such as from cookies or analytics tools) to customize content and improve platform usability, as allowed by law.

• • Compliance, Security, and Legal Obligations
    • • Complying with legal, regulatory, and contractual requirements.

    • • Protecting against fraud, misuse, and security threats.

    • • Enforcing our terms, safeguarding company assets, and maintaining operational integrity.

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How We Share Information

We may share your Personal Information with trusted parties who help us operate our business, deliver our services, and meet legal or regulatory requirements. We do so only when necessary, and always in accordance with applicable data protection laws.

• • Within the Greensol Group: We may share your information with Greensol affiliates and subsidiaries for purposes consistent with this Privacy Policy. These entities are required to protect your information and may only use it as described here.

• • Service Providers and Contractors: We work with third-party providers who perform services on our behalf—such as website hosting, IT support, data processing, analytics, cloud storage, customer service, and marketing operations.These providers may be located inside or outside the United States, but they are contractually obligated to safeguard your information and use it only to carry out their services for Greensol.

• • Business Partners and Sponsors: In some cases, we may share limited information with partners or sponsors in connection with events, collaborations, or joint marketing activities—but only if you have provided your consent or the law allows it.

• • Professional Advisors: We may disclose information to lawyers, auditors, accountants, or other professional advisors when necessary for business operations, compliance, or legal matters.

• • Contract-Related Sharing: If you sign up for or use a service that involves third-party collaboration (for example, energy supply, insurance, or maintenance services), we may share the data required to deliver that service with the relevant partners or vendors.

• • Credit Reporting and Collections: If you fail to make required payments, we may share relevant information with credit reporting agencies or debt collection services, as permitted by applicable law.

• • Corporate Transactions: If we undergo a merger, acquisition, restructuring, or sale of assets, your Personal Information may be transferred as part of that process. Any such transfer will be handled with appropriate safeguards and in accordance with this Privacy Policy.

• • Legal and Regulatory Disclosures: We may disclose your information to public authorities, courts, or regulators when required by law, to comply with legal or tax obligations, to protect our legal rights, or in emergency situations where necessary to protect safety or property.

Your Privacy Rights

As the owner of your personal data, you have the following rights under applicable data protection laws in the United States.

The right To Know

You have the right to request access to the personal information we collect and process about you, including the categories of information, the purposes for which we collect it, and the third parties or service providers with whom it may be shared.

To request Deletion

You may request the deletion of your Personal Information when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, when processing is unlawful, or when required by law.

Correct your information

You have the right to request the correction of any inaccurate or incomplete personal information we hold about you. We will take reasonable steps to ensure your data is accurate, but it is also your responsibility to provide true and complete information and update us when it changes.

To opt out of sales or sharing for targeted advertising

Subject to applicable law, you may request that we not sell or share your personal information for purposes of cross-context behavioral or targeted advertising.

Right to non-discrimination

You have the right not to receive discriminatory treatment for exercising any of your privacy rights.

State-Specific Rights

Notice to Nevada, California, Colorado, Connecticut, Virginia and Utah residents about common rights in those states

Nevada residents have the right to submit a verified request directing us not to sell their Personal Information. If you are a Nevada resident and would like to submit such a request, please send your request to info.us@greening-group.us.

If you are a California, Colorado, Connecticut, Virginia or Utah resident, you may have certain rights with respect to the Personal Information Greensol is collecting and processing. In order to exercise these rights, you must submit a verifiable consumer request to info.us@greening-group.us.

The verifiable consumer request must:

• • Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.

• • Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it properly.

We cannot honor certain requests or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. You may request any or all of this information up to two times in a 12-month period.

Specific additional privacy right for some States

California: The right to limit the use of sensitive information processing

Greensol uses and discloses sensitive Personal Information only for purposes permitted under California law. We therefore do not offer a right to limit the use and disclosure of such information.

Right to appeal: California and Colorado

If Greensol does not take action on your privacy rights request within the 45 days response period, or in the event of an extension, within the maximum 90-day response period, we will inform you in writing of the reasons for not taking action, as well as provide an explanation of any rights you have to appeal the decision.

Right to appeal: Virginia and Connecticut

You have the right to appeal a refusal to take action on a privacy rights request within a reasonable period of time after your receipt of our decision. Within 60 days of receipt of an appeal, Greensol will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you will be provided with a method through which you may contact Attorney General of Virginia if you are a Virginia resident or Attorney General of Connecticut if you are a Connecticut Resident, to submit a complaint.

How we safeguard your personal information

We take reasonable steps to protect the personal information you provide against loss, misuse, unauthorized access, disclosure, alteration, or destruction. We have implemented appropriate technical, organizational, physical, and administrative safeguards designed to ensure the confidentiality, integrity, availability, and resilience of our systems and services.

Our security practices include measures to:

1. 1. Protect Personal Information from unauthorized access or misuse.

1. 1. Restore availability and access to information promptly in the event of a physical or technical incident.

1. 1. Regularly evaluate and test the effectiveness of our security measures.

1. 1. Apply pseudonymization or encryption where appropriate.

All Personal Information is treated with strict confidentiality and handled under internal protocols to prevent unauthorized disclosure. We implement appropriate technical and organizational security measures to protect your information. However, despite these measures, no system or method of transmission over the Internet can be guaranteed 100% secure, and we cannot guarantee absolute security of data shared with us online.

We may also use your contact information to provide you with updates about our services, projects, products, events, and related activities. Where such communications are sent, we will clearly identify them as commercial in nature and include an easy, free mechanism for opting out of future communications.

Our services and products are intended for individuals aged 18 and older. If any online activity, event, or service involves collecting personal information from minors under 13, we will obtain verifiable parental consent in accordance with the Children’s Online Privacy Protection Act (COPPA) before processing such data.

How we retain your personal information

We will retain your personal information only for as long as it is necessary for the purposes for which it was collected, as outlined in this Privacy Notice. We may also retain and use your information as needed to manage your relationship with us, personalize and improve your customer experience, comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes.

As a general rule, Personal Information will be retained while there is a mutual interest in maintaining the purpose of the processing. Once that purpose no longer exists, the data will be securely deleted or de-identified to prevent re-identification.

Specific retention practices may include:

• • Disaggregated or anonymized data: May be retained indefinitely without a specific deletion period.

• • Customer, user, and supplier data: Retained as long as necessary to provide services, maintain business records, and meet applicable legal or contractual obligations.

• • Newsletter subscriptions: Retained until the user withdraws consent or opts out of receiving communications.

• • Employment and HR records: Retained as long as required under applicable labor, employment, or benefits laws.

• • Job applicant information (e.g., résumés): May be retained for a limited period for consideration in future recruitment processes, unless the candidate requests deletion sooner.

Children´s privacy

Greensol does not knowingly collect personal information from children under age 13 through its websites and other digital properties. Our services are not directed at children under the age of 13, and we do not target this age group.  If you are under the age of 13, please do not submit a request for information, inquiry, or any personal information (including, but not limited to, your name, address, telephone number, e-mail address or any screen name or username you may use) to us.  If we learn that information has been submitted, or that we have collected personal information, from a user under the age of 13, we will take immediate steps to delete such information.

Social Media and Third-Party Links

We maintain official profiles on major social media platforms, including Facebook, Instagram, LinkedIn, X (formerly Twitter), and YouTube. These accounts are intended to provide current and potential customers, partners, and community members with more options for contacting us and staying informed about our news, activities, and promotions.

As these are public forums, you should be aware that any personal information you choose to disclose through these platforms may be read, collected, or used by others, and such disclosures are governed solely by the privacy policies of the platforms themselves. We have no control over how these platforms handle your information, and we are not responsible for the practices or protections they provide.

Our processing of Personal Information on social media is limited to what the platform permits for corporate profiles. This may include:

• • Responding to your inquiries, requests, or comments.

• • Managing services or interactions you request.

• • Engaging with you as part of our community of followers.

• • Informing you about company news, activities, services, and promotions.

• • Publishing images of your participation in our events, but only with your prior, express authorization.

We will never request or disclose sensitive, non-public personal information (such as Social Security numbers, bank account details, or similar identifiers) through social media platforms. If such information is ever needed, we will provide you with a secure and alternative communication method.

We do not extract or collect additional Personal Information from social media without your prior, informed consent. When exercising your rights requires changes to your personal profile settings on a social platform, we will provide guidance to help you manage those settings directly.

Updates to this Policy

We may modify this privacy notice from time to time, in accordance with applicable law by providing advance notice of any material changes as required by applicable regulations. We will update the date found at the top of this Privacy Policy to reflect any changes. We recommend that you visit this web page periodically to be kept informed regarding any changes. We also recommend that you visit our Terms of Use.